Irish Luck Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also gather payment details, records of your transactions, and your gameplay history to handle your requests and keep our records up to date.

We automatically gather technical information including your IP address, browser type, device details, and how you use the website. This allows us to enhance our services and identify any potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also assists us in meeting legal obligations and helping to prevent fraud or money laundering.

We may send you updates about your account, promotional offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage trends to recommend suitable games and features.

Data Security

We safeguard your information using industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is encrypted both while being transmitted and when stored.

Our systems are regularly audited and updated to maintain security. Access to personal information is limited to authorised staff, all of whom are required to observe strict confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. Should we identify a security issue, we will inform affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when it is required to deliver our services or to meet legal requirements.

We partner with reputable payment providers to process transactions securely. These companies only receive the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We respond to valid legal requests while safeguarding your rights as much as possible.

Your Rights

You can access, amend, or remove your personal information at any time. Please contact our support team if you wish to exercise these rights.

You may request a copy of all the information we hold about you. We will supply these details in a clear format within 30 days.

You have the right to object to certain ways we process your data or to ask us to limit how your information is used. We will respect these requests unless we have valid reasons to continue processing.

If you decide to close your account, we will remove your personal data once all outstanding transactions have been settled and any required retention periods have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies help us gain insight into how visitors interact with our platform. We use this data to enhance site navigation and refine features.

You can adjust your cookie preferences within your browser settings. Please be aware that disabling some cookies may impact how the site functions.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers operate according to their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We retain your personal information while your account is active. Once your account is closed, we continue to hold certain records in order to meet legal and regulatory obligations.

Transaction records are retained for seven years to comply with anti-money laundering guidelines. Your gaming history is maintained in line with licensing standards.

International Transfers

Your data may be transferred to servers based outside your country of residence. We have suitable measures in place to safeguard your information during these transfers.

We adhere to relevant data protection laws, no matter where your information is handled.

Children's Privacy

Our services are intended solely for those aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we find that a minor has given personal information, we will promptly remove it and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect any changes in our practices or requirements. If there are any significant updates, we will let you know either by email or through an announcement on our website.

The date of the most recent update is listed at the top of this policy. We recommend checking it from time to time to stay up to date with how your information is safeguarded.